HELPLINES
Phone numbers, website links and details of helplines and support services.
THE NATIONAL DOMESTIC ABUSE HELPLINE
Monday to Sunday, 24 hours
There are translation facilities if your first language is not English. The Helpline also offers BT Type talk for callers with hearing difficulties. The Helpline worker contacts the Type talk operator so that the caller can communicate through them.
PHONE
0808 200 0247
WOMEN’S AID
The Women’s Aid website provides a wide range of resources to help women and young people. This includes The Survivor’s Handbook which provides a range of information including legal and housing advice, tips on how to create a safety plan and advice for people with specialist housing needs. It’s available in 11 languages and in audio.
They also run a website to support to children and teenagers who may be living in a home affected by domestic violence, or who may be in a violent relationship themselves.
REFUGE
Monday to Sunday, 24 hours
Refuge supports women and children who experience all forms of violence and abuse, including domestic violence, sexual violence, female genital mutilation, forced marriage, so- called ‘honour’-based violence, and human trafficking and modern slavery. Refuge also provides safe, emergency accommodation through a network of refuges throughout the UK, including culturally-specific services for women from minority ethnic communities and cultures. Their website also includes some information for men who are either being abused or who are abusers.
PHONE
0808 200 0247
victim support
24 hour emergency support line
Help anyone affected by crime, not only those who experience it directly, but also their friends, family and any other people involved. It doesn’t matter when the crime took place – you can get support at any time, and for however long you need. Victim Support provide free and confidential support 24 hours a day, seven days a week, 365 days a year for people affected by crime and traumatic events – regardless of whether you have reported the crime to the police.
Fill in the online form for support and advice. Someone from your local victim care team will reply within three working days.
phone
0808 1689 111
HONOUR NETWORK HELPINE
Monday to Friday, 9am - 5pm
The Honour Network Helpline is a national helpline run by Karma Nirvana, a national charity which advises victims and survivors of forced marriage and honour-based abuse.
phone
0800 599 9247
NATIONAL STALKING HELPINE (Suzy Lamplugh trust)
Monday to Friday, 9:30am - 4pm
Advice and support for anyone who has, or suspects they might have someone stalking them. Support available in multiple languages.
phone
0808 802 0300
Respect - Men’s advice line
Monday & Wednesday, 9am - 8pm
Tuesday, Thursday & Friday, 9am - 5pm
The Men’s Advice Line is a confidential helpline for all men experiencing domestic violence by a current or ex-partner. They provide emotional support and practical advice, and can give you details of specialist services that can give you advice on legal, housing, child contact, mental health and other issues.
PHONE
0808 801 0327
Phone
01823 334 244
MANKIND INITIATIVE
Monday to Friday, 10am - 4pm
The ManKind Initiative is a charity offering information and support to men who are victims of domestic abuse or violence. This can include information and support on reporting
incidents, police procedures, housing, benefits and
injunctions. They can refer you to a refuge, local
authority or other another support service if you need it.
TEXT
020 3322 1860
07491 816 064
Survivors UK
Daily, 12pm - 8pm
SurvivorsUK is a helpline for men who have been victims of rape or sexual abuse. They may be able to arrange counselling or a support group if you live in the London area, or provide details of an appropriate service if you don’t
PHONE
0808 808 4321
M-Power
Thursday, 8pm - 10pm
M-Power is a national helpline for men who have who have been raped, assaulted or abused in childhood or adult life. The helpline also supports partners (male and female) and
family members of abused men.
PHONE
0800 970 2070
NATIONAL CENTRE FOR DOMESTIC VIOLENCE
The National Centre for Domestic Violence helps people get protection from their abuser. They provide free legal support to all survivors of domestic violence, for example by helping individuals get injunctions from their local court.
PHONE
0808 802 9999
RAPE CRISIS
Daily, 12pm - 2:30pm & 7pm - 9:30pm
Rape Crisis (England and Wales) is an umbrella organisation for Rape Crisis Centres across England and Wales. The website has contact details for centres and gives basic information
about rape and sexual violence for survivors, friends,
family, students and professionals.
PHONE
0800 999 5428
NATIONAL LGBT+ DOMESTIC ABUSE HELPLINE
Monday & Tuesday, 10am - 5pm
Wednesday & Thursday, 10am - 8pm
Friday, 10am - 5pm
This service (run by Galop) is the UK’s only specialist
LGBT+ anti-violence charity. Their mission is to make
life just, fair and safe for LGBT+ people. They provide
advice, support and advocacy to people who have
experienced hate crime, domestic abuse and sexual
violence.
Galop is an independent organisation and their services are confidential and free.
THE HIDEOUT
Women's Aid have created this online space to help children and young people to understand domestic abuse, and how to take positive action if it's happening to you.
PHONE
0808 808 8141
ACTION ON ELDER ABUSE (Hourglass)
Monday to Friday, 9am - 5pm
Confidential support services to support an older person, or anyone worried about an older person who is at risk of, experiencing or recovering from abuse or neglect.
PHONE
0800 678 1602
AGE UK ADVICE LINE
365 days a year, 8am - 7pm
Age UK's advice line is a free, confidential national phone service for older people, their families, friends, carers and professionals.
PHONE
0808 800 5000
NSPCC
Open 24 hours a day, all year
Call if you are concerned about a child who may be experiencing any form of abuse or danger.
PHONE
0800 1111
CHILD-LINE
Lines free and open 24 hours a day
Phone support if you are a child or young person and want to talk about anything you are worried about or experiencing.